SMART AUDIT SOLUTIONS SRL attaches great importance to the protection of personal data and respect for the privacy of people who visit our website, request an offer, contact us or interact with us through social networks and online advertising platforms.

This Privacy Policy explains how SMART AUDIT SOLUTIONS SRL collects, uses, stores and protects personal data, in accordance with Regulation (EU) 2016/679 on the protection of personal data ("GDPR") and applicable national legislation.

The policy also applies to the data transmitted through the website smartaudit.ro, through the form "Request offer", as well as through Facebook, Instagram, TikTok, e-mail, phone or other communication channels used by SMART AUDIT SOLUTIONS SRL.

1. The operator of personal data

The operator of personal data is:

SMART AUDIT SOLUTIONS SRL
WHICH: 18830716
Headquarters: Bd. Alexandru Obregia no. 19, bl. M6, sc. 1, apartment 5, ground floor, Sector 4, Bucharest
Website: smartaudit.ro
Email: office@smartaudit.ro
Telephone: 0749 097 827

For any question or request regarding the protection of personal data, you can contact us at the e-mail address office@smartaudit.ro.

2. To whom this policy applies

This Privacy Policy applies to people who:

• visit the website smartaudit.ro;
• fill in the form "Request offer" from the website;
• requests information about SMART AUDIT SOLUTIONS SRL services;
• fill out offer request forms or Lead Ads/Instant Forms on Facebook, Instagram or TikTok;
• send messages via Facebook Messenger, Instagram, TikTok, WhatsApp, e-mail or other communication channels;
• contact us by phone;
• represents a company interested in SMART AUDIT SOLUTIONS SRL services.

The policy may apply to administrators, associates, legal representatives, contact persons or other persons requesting information or an offer on behalf of a company.

3. What personal data we may collect

Depending on the way you contact us and the information needed to prepare an offer, we may collect and process:

• name and surname;
• telephone number;
• email address;
• the name of the company;
• unique registration code - CUI;
• the company's field of activity;
• the VAT regime;
• the approximate number of documents processed monthly;
• the number of employees;
• information on the existence of management and stocks;
• the number or existence of work points;
• information on intra-Community imports or purchases, when relevant to the offer;
• the services for which you request a quote;
• other information that you choose to provide us and that is necessary to analyze your request and prepare a personalized offer.

4. The "Request an offer" form on smartaudit.ro

When using the form "Request offer" available on the website smartaudit.ro, the data you provide is used for:

• analyzing the request;
• identifying the services your company needs;
• contacting you for possible clarifications;
• preparation of a personalized offer;
• sending the offer by e-mail or through another communication channel indicated by you;
• continuing discussions regarding a possible collaboration.

Especially if you enter phone number and email address in the "Request offer" form, this data may be used to contact you in relation to the submitted request and to communicate the requested offer to you.

The transmission of this data is voluntary, but certain information may be necessary to be able to correctly analyze the request and to be able to send an offer adapted to your company.

5. Data collected through Facebook, Instagram and TikTok

SMART AUDIT SOLUTIONS SRL can use Facebook, Instagram and TikTok to present its services and for advertising campaigns addressed to people interested in accounting, payroll, human resources and tax consulting services.

When you fill out an offer request form available in a SMART AUDIT SOLUTIONS SRL advertisement on Facebook, Instagram or TikTok, the data you enter may be transmitted to SMART AUDIT SOLUTIONS SRL for the management of the request.

Depending on the form, we may ask you to:

• the name;
• telephone number;
• email address;
• the CUI of the company;
• field of activity;
• the approximate number of documents processed monthly;
• the number of employees;
• other information necessary for the preparation of the offer.

The data is used to contact you, to analyze the need for services and to send you the requested offer.

Your interactions with Facebook, Instagram and TikTok are also subject to those platforms' own privacy policies and terms.

SMART AUDIT SOLUTIONS SRL does not sell or rent the personal data obtained through these forms.

6. The purposes for which we process the data

We may process your data for the following purposes:

• answering questions and requests;
• analyzing a request for an offer;
• preparing and sending a personalized offer;
• contacting the person who requested the offer;
• conducting pre-contractual discussions;
• concluding and executing a contract, if the person or company decides to collaborate with SMART AUDIT SOLUTIONS SRL;
• fulfilling legal obligations;
• ensuring the security of the website and IT systems;
• defending the rights and legitimate interests of society;
• the transmission of commercial communications, when the applicable legal conditions are met.

7. The legal basis of the processing

When you request an offer from us, the data necessary to analyze the request and transmit the offer are processed mainly to take steps at the request of the data subject before concluding a contract, according to art. 6 para. (1) lit. b) from the GDPR.

If a contract is concluded, the data necessary to carry out the contractual relationship may be processed for the execution of the contract.

Certain data may be processed to fulfill legal obligations applicable to SMART AUDIT SOLUTIONS SRL, according to art. 6 para. (1) lit. c) from the GDPR.

We can also process certain information based on our legitimate interest, according to art. 6 para. (1) lit. f) of the GDPR, for example to protect IT systems, prevent fraud, resolve potential disputes and keep a reasonable record of requests received.

Where consent is required by law for certain marketing activities or for certain tracking technologies, processing will be based on consent.

8. Requesting an offer does not constitute consent to unlimited marketing

The data provided for the request for an offer will be used primarily in connection with the submitted request.

The fact that a person requests an offer and tells us their phone number or email address does not automatically mean that they agree to receive unlimited advertising communications that are not related to the initial request.

If we wish to use the data for commercial communications for which consent is required by applicable law, this will be requested separately.

The data subject may withdraw consent to such communications at any time.

9. What data do we not request through the public offer forms

For a simple offer request it is not necessary to send us:

• CNP;
• identity card series and number;
• copies of identity documents;
• parole;
• authentication data;
• SPV passwords or access codes;
• digital certificate;
• complete bank details;
• medical information;
• documents containing personal data of employees.

We recommend that you do not submit such information through the Facebook, Instagram or TikTok advertising forms or through the public forms on the website.

If later, within a contractual relationship, certain documents will be required for the provision of services, they will be requested through appropriate channels.

10. Data collected automatically through the website

When you visit smartaudit.ro, certain technical information may be collected, such as:

• IP address;
• device type;
• operating system;
• browser type and version;
• information on accessing and using the website.

This information can be used for the correct operation and security of the website and, if necessary, to analyze how it is used.

The use of cookies and other similar technologies will be carried out in accordance with the applicable legislation and, when necessary, based on the options expressed by the user through the cookie management mechanism.

11. To whom we may disclose data

Your data can be accessed, as appropriate, by:

• the authorized staff of SMART AUDIT SOLUTIONS SRL;
• IT service providers;
• website hosting providers;
• email service providers;
• IT security and maintenance providers;
• providers of services necessary to manage relationships with potential clients;
• Meta, in the case of Facebook and Instagram, according to their own roles and processing policies;
• TikTok, in the case of using TikTok services and forms, according to its own policies;
• authorities and public institutions, when the communication of data is required by law.

Providers who process data on our behalf must use this data only to the extent necessary to provide the contracted services and in compliance with applicable data protection obligations.

SMART AUDIT SOLUTIONS SRL does not sell databases with the information of people requesting offers.

12. Transfer of data outside the European Economic Area

Some IT services, social platforms or advertising platforms used by SMART AUDIT SOLUTIONS SRL may involve the processing of data through infrastructures located outside the European Economic Area.

Where such a transfer takes place, it must be carried out under mechanisms recognized by data protection legislation, such as an adequacy decision or standard contractual clauses, as appropriate.

13. How long we keep the data

The data of a person who requests information or an offer, but with whom a contract is not subsequently concluded, will only be kept for as long as is reasonably necessary to manage the request and any subsequent discussions.

Typically, this data will be retained for a maximum period 12 months since last interaction, except where there is a legal or legitimate reason for a different period.

If the request leads to the conclusion of a contract, the data necessary for the contractual, accounting, fiscal or legal relationship will be kept for the periods provided by the applicable legislation.

Data used for commercial communications based on consent will be processed until consent is withdrawn or until the purpose for which it was collected ceases.

14. Rights of the data subject

Under the terms of the GDPR, you have the following rights:

• the right of access to data;
• the right to rectify inaccurate or incomplete data;
• the right to delete data, in the situations provided by law;
• the right to restrict processing;
• the right to data portability, when the legal conditions are met;
• the right of opposition;
• the right to withdraw consent, when the processing is based on consent;
• the right to lodge a complaint with the competent data protection authority.

To exercise your rights, you can send a request to:

office@smartaudit.ro

15. Right to File a Complaint

If you consider that the processing of your personal data violates the applicable law, you have the right to address:

of the National Supervisory Authority for the Processing of Personal Data - ANSPDCP.

Exercising this right does not prevent you from contacting us beforehand to clarify the situation.

16. Automated Decisions and Profiling

SMART AUDIT SOLUTIONS SRL does not use the data sent through the "Request an offer" form to adopt exclusively automated decisions that produce legal effects on the person concerned or similarly affect him to a significant extent.

Facebook, Instagram, TikTok and other advertising platforms may use their own automated systems to select audiences, display ads, measure performance and other activities described in their own policies.

17. Data security

SMART AUDIT SOLUTIONS SRL applies appropriate technical and organizational measures to protect personal data against:

• unauthorized access;
• the loss;
• destruction;
• the modification;
• unauthorized disclosure;
• improper use.

Access to data is limited to persons who need this information for the performance of their professional duties.

18. Data on minors

SMART AUDIT SOLUTIONS SRL services are mainly intended for companies, professionals, administrators and people involved in economic activities.

Our services and offer request forms are not specifically intended for minors.

19. Links to other websites and platforms

Our website may contain links to other websites or platforms, including Facebook, Instagram, TikTok and other external services.

SMART AUDIT SOLUTIONS SRL does not control the manner in which these third-party platforms process personal data.

We recommend that you consult the privacy policies of each platform you use.

20. Modification of the Privacy Policy

This Privacy Policy may be updated periodically to reflect:

• legislative changes;
• changes in SMART AUDIT SOLUTIONS SRL activity;
• introducing new services;
• the use of new platforms or technologies;
• changes to how we collect or use personal data.

The updated version will be published on the website smartaudit.ro, along with the date of the last update.

21. Contact

For any question regarding this Privacy Policy or how SMART AUDIT SOLUTIONS SRL processes personal data, you can contact us at:

SMART AUDIT SOLUTIONS SRL
WHICH: 18830716
Website: smartaudit.ro
Email: office@smartaudit.ro
Telephone: 0749 097 827
Bucharest, Sector 4